On June 5, 2017, the Pro Shop will be closing permanently and UFC Bucks will expire. For questions, please call your Joe Hand Promotions Rep.
1. General Information

Welcome to the UFC Pro Shop!

So here’s the deal. The UFC Pro Shop has been set up to enable YOU – the UFC pay-per-view buyer – to (a) choose the promotional material you want to receive from us (b) customize print items like posters and tent cards and (c) buy UFC related products for your bar.

If you don`t have time to use the Pro Shop before an event, no worries, we will automatically send you a promotional kit similar to the ones you’ve been receiving in the past.

Buy a UFC pay-per-view - get “UFC Bucks”

Each time you pay for a UFC pay-per-view event, we will deposit (depending on the size of your bar) 80 UFC Bucks into your account. These Bucks can be used to purchase a variety of products from the Pro Shop.

80 UFC Bucks:THIS AMOUNT REPRESENTS THE VALUE OF THE PROMO ITEMS YOU HAVE RECEIVED FOR ALL PRIOR UFC EVENTS

When you place your own order for an event, you can elect to apply all, some or none of your Bucks to the order and can charge any balance to a credit card using our Secure Payment Gateway.

Apply all, some or none of your UFC Bucks to your order. To purchase additional items beyond, say, 80 UFCB’s, charge it to your credit card. If you do not use all of your 80 UFC Bucks, your balance will be stored in your account and will be available to you for future use.

Get your Order in on time:

Make sure you place your order in time for the upcoming event: the deadline is 2 Fridays prior to Event Day at 12pm ET. If you have paid for the event and haven`t placed your order by this day, we`ll automatically create an order and send you event posters. The balance of your UFCBs will be banked and can be used at a later time.

2. Log-in

HOW TO LOGIN:

To view items and order good, you must be logged in. Your username is your email address and your password is the one you received via email or from your Joe Hand Promotions Rep. Click the Partner Log-in link at the top of the page to log-in then click the Home page or the Products menu to start browsing.

Forgot your Password?

No problem, just click the Partner Log-in link, then click the Forgot Password link on the login page, then enter your email address on the remind page and we`ll send your password. IF YOU DON`T HAVE A VALID EMAIL ADDRESS associated with your Account, please contact your Joe Hand Promotions rep at 1-800-557-4263

3. Browsing the Catalog

1. After login, use the top menu, the category images or the featured products on the home page to view and select items.

2. Click “Add to Cart” to add an item, use the quick cart summary at upper right to view your cart contents at any time (you can also delete products from the quick view) or click the “Checkout” button to view, remove or change quantities of the items you have added.

3. In a rush? Select a Sample Kit. We’ve pre-designed a number of kits (that don’t require more than your allotted UFC Bucks) to make it easy for you! Just click on the Sample Kit Button.

4. Checkout, Shipping & Payment

HOW TO CHECK OUT

Once you have selected a number of items to be included in your shopping cart, please click one of the “checkout” links and follow the very simple steps for shipping and payment.

If you have multiple locations, you will be able to select each location to which you want your order replicated during checkout

SHIPPING & HANDLING DETAILS

Once processed, orders will require 2-3 business days for delivery.

If you have more than one location, you can create kits for each location.

Venues - If you have more than one venue, you can specify to which venue each item on your order should be shipped.

PAYMENT INFORMATION

You can use UFC Bucks, your credit cards or a combination of both to cover the total cost of your order.

5. My Account & Order History

YOUR ACCOUNT

Here is where you can see the history of your orders, as well as manage your addresses, personal information and payment profiles.

KIT RE-ORDERING

All of your past event’s orders will be available in the “My Account” area. Just click “YOUR ACCOUNT” and select the link to “History and details of my orders”.

To order the same promotional kit as you did last time: simply click “Re-order” on a past purchase and we will put the order items into a NEW order for you.

6. Customer Service

For assistance via phone, please call your account manager at Joe Hand Promitions - 1-800-557-4263. The Call Center is open from Monday to Friday 7am to 6pm Pacific Time, Saturday 7am to 4pm Pacific Time

To contact customer service for more assistance, please click here to send us an email

Note: Many order related questions can be answered by browsing through our FAQ`s.

*If your inquiry is related to UFC.com, UFC events, or UFC fighter information, please click here

Privacy Policy

General

We are committed to protecting your privacy and ensuring that all customer information be kept strictly confidential. Archway administers and manages this website.

Collection of Information

To better serve you, we collect and store information about visitors to this website. We may ask, at certain times (purchase or order of a product, contest/sweepstakes/promotion, registering for a catalog) for you to provide information such as name, shipping/billing address, phone number, email address, credit card information, birth date, gender, age, occupation, etc. We may also maintain/retain a record of your purchases from the website.

Use of Information

We do not intend to use customer information collected through this website in any way not described here without first providing you the opportunity to opt-out of that use. We use customer information collected in conjunction with the purchase of products on this website to complete transactions and fulfill requests for services. We may also use customer information to provide a more effective and efficient customer experience. Additionally, we may use customer information to send you our newsletter and/or e-mail notifications / direct e-mail marketing. We (or third parties engaged by us) may also send you notices about products and services, promotions, contests (which may be related to the services of this website and/or other products or services provided by us), or re-order information to continue to serve you. We require strict contractual obligations from any such third party to ensure safeguards for the privacy and security of the information which are at least as restrictive as this Privacy Policy in handling your information.

Consent

By utilizing this website, you are consenting to the use of customer data as herein described, including but not limited to the processing of any personal and sensitive data included in the data you provide.

Cookies

We recognize that we must maintain and use customer information responsibly and are committed to doing so. If you have any questions regarding our privacy statement, please email us by clicking on the “Contact Us” button on the home page.

Contact us

1-800-557-4263

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